Boost Mobile: Technician only capable of saying "canned" resp...
GetHuman用户~4yr_user_of_boost_mobile来自November 25th, 2017的Boost Mobile条客户评论
Background on ~4yr_user_of_boost_mobile's case
GetHuman: ~4yr_user_of_boost_mobile - can you tell our other Boost Mobile customers when your case took place?
~4yr_user_of_boost_mobile: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~4yr_user_of_boost_mobile a list of common Boost Mobile problems)
~4yr_user_of_boost_mobile: "Lost or Broken Phone" was why I was trying to call.
~4yr_user_of_boost_mobile's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~4yr_user_of_boost_mobile: Technician only capable of saying "canned" responses. thankfully I got my * number account number over the phone so that I can change phone service from Boost Mobile. I had to call just to get the account number so that I can keep my phone number. They should provide the account number on their website.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~4yr_user_of_boost_mobile: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~4yr_user_of_boost_mobile: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~4yr_user_of_boost_mobile: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~4yr_user_of_boost_mobile: 在一天中的早些时候或深夜给他们打电话。不要忘记Boost Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~4yr_user_of_boost_mobile taken from his Boost Mobile customer service problem that occurred on November 16th, 2017.