Booking.com: I have never in my life experienced such bad cu...
GetHuman用户GetHuman-timsex来自November 29th, 2017的Booking.com条客户评论
GetHuman-timsex案的背景
GetHuman：GetHuman-timsex-您能告诉我们其他Booking.com个客户何时提起诉讼吗？
GetHuman-timsex：Yes I can。在November 28th上是morning。
GetHuman：您是否接触到Booking.com，如果可以，怎么做？
GetHuman：这些常见的Booking.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-timsex 常见 Booking.com 问题的列表）
GetHuman-timsex：“ Overcharge on Account”是我尝试使用to call的原因。
GetHuman-timsex对Booking.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Booking.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-timsex：I have never in my life experienced such bad customer service. Booking.com accepted my booking for my sons hotel stay in Washington . When he arrived he was advised he could not stay there because he as not **. When they called booking.com they were told there was nothing they could do to help . They have since admitted in an e.mail to me that the hotel advertising needs to be updated to reflect this. Not only did they leave my ** year old stranded in Washington, but they also proceeded to charge me for the room. I have tried to dispute this but been advised that it is up to the hotel whether they refund my credit card and even though booking.com took my booking they basically have on responsibility . I sent my last mail to them a week ago and they haven't even bothered to respond. I have over the years made many bookings through them, but will never use them again. I am now trying to get my credit card company to stop the payment .
GetHuman：让我们量化一下您与Booking.com联系的经验。在1到5的范围内，如何轻松解决Booking.com问题？
GetHuman-timsex：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-timsex：在沟通方面，我会给他们五分之三的one。
GetHuman：Booking.com快速有效地解决问题的能力又如何呢？
GetHuman-timsex：为此，我要说出五分之二的four。
GetHuman：最后-对其他Booking.com客户有何建议？
GetHuman-timsex：在一天中的早些时候或深夜给他们打电话。不要忘记Booking.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-timsex在November 28th, 2017发生的Booking.com客户服务问题中得到了一些有用的反馈和措辞。