Blue Ridge Communications: My ex husband had an account that I was not on...

GetHuman用户~bchkid来自November 1, 2017的Blue Ridge Communications条客户评论

~bchkid案的背景

GetHuman:~bchkid-您能告诉我们其他Blue Ridge Communications个客户何时提起诉讼吗?
~bchkid:Yeah。在Oktober 30上是afternoon。
GetHuman:您是否接触到Blue Ridge Communications,如果可以,怎么做?
~bchkid:我使用了我在GetHuman Blue Ridge Communications客户电话号码页面上找到的800-222-5377号码:Blue Ridge Communications客户服务电话号码
GetHuman:这些常见的Blue Ridge Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bchkid 常见 Blue Ridge Communications 问题的列表)
~bchkid:“ None of those really matches why I wanted to call Blue Ridge Communications that day.”是我尝试使用to call的原因。

~bchkid对Blue Ridge Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的Blue Ridge Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bchkid:My ex husband had an account that I was not on. When I called BlueRidgeCommunications and tried to cancel his account and put it in my name I was told that I was not on the account and that I could not make any changes. If there were to be any changes on the account he would have to call. I seperated from him and went to the pocono summitt office and showed my lease and explained the situation. They confirmed that I was not on the account but if I signed the work order then I would be responsible for the account. It didn't make any sense bc when the cable man installed the cable,which took * hours, he told me I needed to sign the paperwork that shows he did the work and installed the cable. I'm not on the account but because I signed a work order form I. Become responsible!? Spoke to a John Mcgargel,sp? And I. Got no help. Even the customer service reps were confused bc it didn't make sense to them either..and I spoke to several different people. The service man told me if I didn't sig
GetHuman:让我们量化一下您与Blue Ridge Communications联系的经验。在1到5的范围内,如何轻松解决Blue Ridge Communications问题?
~bchkid:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bchkid:在沟通方面,我会给他们五分之三的one。
GetHuman:Blue Ridge Communications快速有效地解决问题的能力又如何呢?
~bchkid:为此,我要说出五分之二的one。
GetHuman:最后-对其他Blue Ridge Communications客户有何建议?
~bchkid:在一天中的早些时候或深夜给他们打电话。不要忘记Blue Ridge Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bchkid在Oktober 30, 2017发生的Blue Ridge Communications客户服务问题中得到了一些有用的反馈和措辞。

Blue Ridge Communications

1.29 of 5 stars | 34条评论

~bchkid的Blue Ridge Communications评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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