Blue Cross and Blue Shield (TN): Blue Cross made mistake on monthly statement. I...
GetHuman用户GetHuman-316837来自November 27th, 2017的Blue Cross and Blue Shield (TN)条客户评论
GetHuman-316837案的背景
GetHuman：GetHuman-316837-您能告诉我们其他Blue Cross and Blue Shield (TN)个客户何时提起诉讼吗？
GetHuman-316837：Yeah。在November 18th上是evening。
GetHuman：您是否接触到Blue Cross and Blue Shield (TN)，如果可以，怎么做？
GetHuman：这些常见的Blue Cross and Blue Shield (TN)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-316837 常见 Blue Cross and Blue Shield (TN) 问题的列表）
GetHuman-316837：“ Get insurance”是我尝试使用to call的原因。
GetHuman-316837对Blue Cross and Blue Shield (TN)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blue Cross and Blue Shield (TN)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-316837：Blue Cross made mistake on monthly statement. I don't have problem with payment but they listed a surgery charge as Behavioral Health service. After talking to them * weeks ago for hours back & forth and a conference call with Medicare who paid bill in full and stated to BC personel that they had it listed correctly as did hospital the person she would turn it in for refiling it has not been taken care of yet. I received another monthly statement a few days ago with same mistake. I called again today and was told after much run around this usually takes * to ** days. I informed her it has been * weeks. She said that is because I live in Alabama. I also had first person * weeks ago to list me as advocate to represent my husband to take care of insurance alls to them which person that day told me she did after speaking to him for his approval. Then She told me it was temp contrary to what I was told. She said I would have to have him fill out form which should have been mailed to me. *
GetHuman：让我们量化一下您与Blue Cross and Blue Shield (TN)联系的经验。在1到5的范围内，如何轻松解决Blue Cross and Blue Shield (TN)问题？
GetHuman-316837：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-316837：在沟通方面，我会给他们五分之三的one。
GetHuman：Blue Cross and Blue Shield (TN)快速有效地解决问题的能力又如何呢？
GetHuman-316837：为此，我要说出五分之二的one。
GetHuman：最后-对其他Blue Cross and Blue Shield (TN)客户有何建议？
GetHuman-316837：在一天中的早些时候或深夜给他们打电话。不要忘记Blue Cross and Blue Shield (TN)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-316837在November 18th, 2017发生的Blue Cross and Blue Shield (TN)客户服务问题中得到了一些有用的反馈和措辞。