Blue Cross and Blue Shield (NC): To quote their customer service representative...
GetHuman用户~angryade来自November 14th, 2017的Blue Cross and Blue Shield (NC)条客户评论
~angryade案的背景
GetHuman：~angryade-您能告诉我们其他Blue Cross and Blue Shield (NC)个客户何时提起诉讼吗？
~angryade：Yes I can。在November 9th上是afternoon。
GetHuman：您是否接触到Blue Cross and Blue Shield (NC)，如果可以，怎么做？
GetHuman：这些常见的Blue Cross and Blue Shield (NC)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~angryade 常见 Blue Cross and Blue Shield (NC) 问题的列表）
~angryade：“ Coverage question”是我尝试使用to call的原因。
~angryade对Blue Cross and Blue Shield (NC)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blue Cross and Blue Shield (NC)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~angryade：To quote their customer service representative, "when a claim is refiled, a person doesn't look at it, a computer does." Apparently neither is qualified to do their job. When I first added my children to my plan, BC*BS of NC terminated my dental coverage FOR ABSOLUTELY NO REASON OTHER THAN CARELESSNESS. As a result, my first dental claim was denied, b*c according to their computer, I didn't have dental coverage. The customer service rep could only tell me that I didn't have coverage. She couldn't, or wouldn't, tell me why, and claimed that no one else in the entire BC*BS of NC organization could either. After that little oversight was corrected and my dentist refiled the claim, BC*BS of NC's COMPUTER denied the claim a second time, b*c the claim was denied the first time. Have you ever heard of anything so ridiculous? The incompetence is almost laughable, except for the fact that my dentist has been waiting for reimbursement for almost * months. It would be an understatement t
GetHuman：让我们量化一下您与Blue Cross and Blue Shield (NC)联系的经验。在1到5的范围内，如何轻松解决Blue Cross and Blue Shield (NC)问题？
~angryade：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~angryade：在沟通方面，我会给他们五分之三的one。
GetHuman：Blue Cross and Blue Shield (NC)快速有效地解决问题的能力又如何呢？
~angryade：为此，我要说出五分之二的four。
GetHuman：最后-对其他Blue Cross and Blue Shield (NC)客户有何建议？
~angryade：在一天中的早些时候或深夜给他们打电话。不要忘记Blue Cross and Blue Shield (NC)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~angryade在November 9th, 2017发生的Blue Cross and Blue Shield (NC)客户服务问题中得到了一些有用的反馈和措辞。