Blue Cross/Blue Shield (IL): As far as I knew, my policy was canceled last y...
GetHuman用户~EAA来自November 26th, 2017的Blue Cross/Blue Shield (IL)条客户评论
~EAA案的背景
GetHuman：~EAA-您能告诉我们其他Blue Cross/Blue Shield (IL)个客户何时提起诉讼吗？
~EAA：Yup。在November 22nd上是afternoon。
GetHuman：您是否接触到Blue Cross/Blue Shield (IL)，如果可以，怎么做？
GetHuman：这些常见的Blue Cross/Blue Shield (IL)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~EAA 常见 Blue Cross/Blue Shield (IL) 问题的列表）
~EAA：“ Contact customer service”是我尝试使用to call的原因。
~EAA对Blue Cross/Blue Shield (IL)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blue Cross/Blue Shield (IL)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~EAA：As far as I knew, my policy was canceled last year in October due to an error in processing the automated draft payment. So, I re-enrolled during open enrollment. My policy was then canceled due to non-payment, even though I had called and was told I was current. They won't reinstate me, because they are now saying I owed for October of last year through January of this year. Then I was told I could go through them to get a new policy, but that I would still owe the back payments. I told the woman, why would I pay for something I didn't have (because my policy was supposedly canceled)? That makes no sense. Her response was I'm sorry, I can't do anything. I will never go back to them.
GetHuman：让我们量化一下您与Blue Cross/Blue Shield (IL)联系的经验。在1到5的范围内，如何轻松解决Blue Cross/Blue Shield (IL)问题？
~EAA：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~EAA：在沟通方面，我会给他们五分之三的four。
GetHuman：Blue Cross/Blue Shield (IL)快速有效地解决问题的能力又如何呢？
~EAA：为此，我要说出五分之二的five。
GetHuman：最后-对其他Blue Cross/Blue Shield (IL)客户有何建议？
~EAA：在一天中的早些时候或深夜给他们打电话。不要忘记Blue Cross/Blue Shield (IL)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~EAA在November 22nd, 2017发生的Blue Cross/Blue Shield (IL)客户服务问题中得到了一些有用的反馈和措辞。