Blue Cross Blue Shield (GA): The worst Customer Service. My average wait for...
GetHuman用户~Paula S.来自novembre 20º, 2017的Blue Cross Blue Shield (GA)条客户评论
~Paula S.案的背景
GetHuman：~Paula S.-您能告诉我们其他Blue Cross Blue Shield (GA)个客户何时提起诉讼吗？
~Paula S.：Yes I can。在novembre 19º上是morning。
GetHuman：您是否接触到Blue Cross Blue Shield (GA)，如果可以，怎么做？
GetHuman：这些常见的Blue Cross Blue Shield (GA)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Paula S. 常见 Blue Cross Blue Shield (GA) 问题的列表）
~Paula S.：“ Update account information”是我尝试使用to call的原因。
~Paula S.对Blue Cross Blue Shield (GA)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Blue Cross Blue Shield (GA)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Paula S.：The worst Customer Service. My average wait for each call wait was ** min. Been trying to connect with someone intelligent there for * hours. One lady who answered said "Hello, Can I help you... twice acting like she couldn't hear me and then said "no response call hanging up".. I have called * times today and currently am on hold for the *th time. I have my phone records to prove this is the worst service NOBODY can help me get to bill pay. They keep say "I can help you with that" transfer me and I get left in transfer **** or left on hold! Had one ignorant ghetto sounding lady on the phone arguing with me. She says "we don't take paymens over the phone" I said.. "Well is this a new policy because I paid my bill this way last Month" she said and I quote "you did not pay you bill witd us over da phone we havt never taken paymens over da phone".. I asked to be transferred to her supervisor. The twit hung up on me! If this sounds racist to someone I am not sorry because this is what happ
GetHuman：让我们量化一下您与Blue Cross Blue Shield (GA)联系的经验。在1到5的范围内，如何轻松解决Blue Cross Blue Shield (GA)问题？
~Paula S.：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Paula S.：在沟通方面，我会给他们五分之三的one。
GetHuman：Blue Cross Blue Shield (GA)快速有效地解决问题的能力又如何呢？
~Paula S.：为此，我要说出五分之二的two。
GetHuman：最后-对其他Blue Cross Blue Shield (GA)客户有何建议？
~Paula S.：在一天中的早些时候或深夜给他们打电话。不要忘记Blue Cross Blue Shield (GA)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Paula S.在novembre 19º, 2017发生的Blue Cross Blue Shield (GA)客户服务问题中得到了一些有用的反馈和措辞。