Best Buy: I purchased an ASUS **.*" touchscreen laptop mo...
GetHuman用户~saraco7来自November 21st, 2017的Best Buy条客户评论
~saraco7案的背景
GetHuman:~saraco7-您能告诉我们其他Best Buy个客户何时提起诉讼吗?
~saraco7:Yes I can。在November 12th上是evening。
GetHuman:您是否接触到Best Buy,如果可以,怎么做?
GetHuman:这些常见的Best Buy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~saraco7 常见 Best Buy 问题的列表)
~saraco7:“ Warranty claim”是我尝试使用to call的原因。
~saraco7对Best Buy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Best Buy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~saraco7:I purchased an ASUS **.*" touchscreen laptop model * X***CA-HCL ***** on February **, **** from the Best Buy in Roseville, CA. A unit was unavailable so the sales associate shipped one to me. It arrived later than was promised on February **, ****. On April *, ****, an error code appeared. I contacted ASUS over the phone and was placed on hold for over one hour. I then contacted them through an online chat room. The representative had never encountered the error showing on the laptop. I researched the code online and discovered it was a very common occurrence for ASUS laptops. Since the ASUS rep could not assist me, I took the laptop back to the Best Buy store in Roseville. They charged me an additional $*** to save my data and I then had to purchase a $* memory stick to save the data. The technician, Logan, told me it would take *-* weeks to get my computer back. He told me he was sending it directly to ASUS to repair. I went back to Best Buy two days later to retrieve the memory sti
GetHuman:让我们量化一下您与Best Buy联系的经验。在1到5的范围内,如何轻松解决Best Buy问题?
~saraco7:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~saraco7:在沟通方面,我会给他们五分之三的five。
GetHuman:Best Buy快速有效地解决问题的能力又如何呢?
~saraco7:为此,我要说出五分之二的two。
GetHuman:最后-对其他Best Buy客户有何建议?
~saraco7:在一天中的早些时候或深夜给他们打电话。不要忘记Best Buy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~saraco7在November 12th, 2017发生的Best Buy客户服务问题中得到了一些有用的反馈和措辞。