Best Buy: I'm a senior. Retired Hospital Administrator an...
GetHuman用户~mgaax来自November 15th, 2017的Best Buy条客户评论
~mgaax案的背景
GetHuman:~mgaax-您能告诉我们其他Best Buy个客户何时提起诉讼吗?
~mgaax:Yup。在November 5th上是morning。
GetHuman:您是否接触到Best Buy,如果可以,怎么做?
GetHuman:这些常见的Best Buy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mgaax 常见 Best Buy 问题的列表)
~mgaax:“ Cancel order”是我尝试使用to call的原因。
~mgaax对Best Buy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Best Buy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mgaax:I'm a senior. Retired Hospital Administrator and College Professor. I WAS going to buy a KINDLE at your Westminister Store, California. After waiting * min. the store 'manager' Jennifer was walking up the row I was in and asked if I needed help. Yes, I said. She said (walking away) I'll get someone. After another ** minutes, a young girl, chewing gum, talking on a phone, asked what I needed. When I explained I was inquiring how to operate the Kindle, she turned, spoke to another employee then turned back to me and said: "what"? While still talking on the phone! I left her, found the 'manager', explained to Jennifer the issue and she said: Sorry!!!!! Now if any of my nurses disrespected ANY patient or family member, they'd b gone! I realize my purchase was going to be ONLY $*** and to you thats no money. But customer service is what you sell, NOT products. You lost your good will today. The service was horrible. Getting older ****** receiving NO help nor any concern, is worse. Ask you
GetHuman:让我们量化一下您与Best Buy联系的经验。在1到5的范围内,如何轻松解决Best Buy问题?
~mgaax:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mgaax:在沟通方面,我会给他们五分之三的one。
GetHuman:Best Buy快速有效地解决问题的能力又如何呢?
~mgaax:为此,我要说出五分之二的two。
GetHuman:最后-对其他Best Buy客户有何建议?
~mgaax:在一天中的早些时候或深夜给他们打电话。不要忘记Best Buy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mgaax在November 5th, 2017发生的Best Buy客户服务问题中得到了一些有用的反馈和措辞。