Best Buy: Called Geek Squad about ongoing cell phone prob...
GetHuman用户~Fed up with poor products & se来自November 25th, 2017的Best Buy条客户评论
~Fed up with poor products & se案的背景
GetHuman:~Fed up with poor products & se-您能告诉我们其他Best Buy个客户何时提起诉讼吗?
~Fed up with poor products & se:Sure。在November 19th上是middle of the night。
GetHuman:您是否接触到Best Buy,如果可以,怎么做?
~Fed up with poor products & se:我使用了我在GetHuman Best Buy客户电话号码页面上找到的888-237-8289号码:Best Buy客户服务电话号码 GetHuman:这些常见的Best Buy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Fed up with poor products & se 常见 Best Buy 问题的列表)
~Fed up with poor products & se:“ Change order”是我尝试使用to call的原因。
~Fed up with poor products & se对Best Buy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Best Buy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Fed up with poor products & se:Called Geek Squad about ongoing cell phone problem - kept dying for various reasons. Now looking at sending back replacement ** after only * weeks. Agent called store as they would not do anything other than another refurbished phone. Store said no. Asked to speak with a supervisor*manager. Was put on hold & actually waited ** minutes and no one ever came back on the line - just hung up on me.*Called corporate offices. ***-***-****. They called the Advanced Mobil Department - they said no. Told that only the store could do anything- "Oh no, Corporate can't override the store's decision". WHAT???? Now waiting to hear from the store manager - might as well wait for the hot place to freeze over before I hear from them. If I do - they won't do anything either - why have I been paying every month for insurance? This is it for me at Best Buy. Best - far from it.
GetHuman:让我们量化一下您与Best Buy联系的经验。在1到5的范围内,如何轻松解决Best Buy问题?
~Fed up with poor products & se:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Fed up with poor products & se:在沟通方面,我会给他们五分之三的one。
GetHuman:Best Buy快速有效地解决问题的能力又如何呢?
~Fed up with poor products & se:为此,我要说出五分之二的one。
GetHuman:最后-对其他Best Buy客户有何建议?
~Fed up with poor products & se:在一天中的早些时候或深夜给他们打电话。不要忘记Best Buy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Fed up with poor products & se在November 19th, 2017发生的Best Buy客户服务问题中得到了一些有用的反馈和措辞。