Beneficial Finance: They asked me to call another department and ge...
GetHuman用户~stymied来自November 17th, 2017的Beneficial Finance条客户评论
~stymied案的背景
GetHuman:~stymied-您能告诉我们其他Beneficial Finance个客户何时提起诉讼吗?
~stymied:Yeah。在November 10th上是afternoon。
GetHuman:您是否接触到Beneficial Finance,如果可以,怎么做?
GetHuman:这些常见的Beneficial Finance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~stymied 常见 Beneficial Finance 问题的列表)
~stymied:“ Eligibility question”是我尝试使用to call的原因。
~stymied对Beneficial Finance客户服务的评价
GetHuman:那么,您如何总结GetHuman的Beneficial Finance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~stymied:They asked me to call another department and get their problem resolved. Their problem? They have an * year old return address on the correspondence they are sending to their customers - No company name on the envelope, just the address - so their customers mail, when undeliverable, is being returned to my company office. I told them this is their problem and future undeliverable mail will be destroyed. The rep then told me to call the post office and refuse mail from Beneficial - which I would do IF THE MAIL HAD THEIR COMPANY NAME ON IT! This is incredibly irresponsible of this company.
GetHuman:让我们量化一下您与Beneficial Finance联系的经验。在1到5的范围内,如何轻松解决Beneficial Finance问题?
~stymied:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~stymied:在沟通方面,我会给他们五分之三的one。
GetHuman:Beneficial Finance快速有效地解决问题的能力又如何呢?
~stymied:为此,我要说出五分之二的three。
GetHuman:最后-对其他Beneficial Finance客户有何建议?
~stymied:在一天中的早些时候或深夜给他们打电话。不要忘记Beneficial Finance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~stymied在November 10th, 2017发生的Beneficial Finance客户服务问题中得到了一些有用的反馈和措辞。