Bell Canada: I had a landline with Bell, with a second numbe...

GetHuman用户~enixer来自noviembre 11º, 2017的Bell Canada条客户评论

~enixer案的背景

GetHuman:~enixer-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~enixer:Yeah。在noviembre 6º上是afternoon。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
~enixer:我使用了我在GetHuman Bell Canada客户电话号码页面上找到的866-317-3382号码:Bell Canada客户服务电话号码
GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~enixer 常见 Bell Canada 问题的列表)
~enixer:“ Cancel service”是我尝试使用to call的原因。

~enixer对Bell Canada客户服务的评价

GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~enixer:I had a landline with Bell, with a second number going to that line as well. I bought a cell phone and wanted my landline number to be switched over to my cell. I was told that this would be no problem.*On the day that the switch was supposed to happen, there was a problem where both my cell and my landline were using that number. I contacted them, and was told that my landline was being disconnected, even though I hadn't asked for this and hadn't been told this would happen. I was also told that my second number, which I'd given to several offices as my home number, would be lost. I was told there was nothing they could do, but they apologized and told me I would be given either some sort of refund or discounts as a result.*Instead of a refund or discounts, Bell actually charged me ** days notice for disconnecting the line. Because their office took so long to get back to me, I was charged interest on my bill. I was double charged for days on which I had both the cell and landl
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~enixer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~enixer:在沟通方面,我会给他们五分之三的three。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~enixer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Bell Canada客户有何建议?
~enixer:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~enixer在noviembre 6º, 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。

Bell Canada

2.33 of 5 stars | 132条评论

~enixer的Bell Canada评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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