Belkin: I tried again for tech help, got through to joh...
GetHuman用户~bob来自November 18th, 2017的Belkin条客户评论
~bob案的背景
GetHuman:~bob-您能告诉我们其他Belkin个客户何时提起诉讼吗?
~bob:Yeah。在November 9th上是morning。
GetHuman:您是否接触到Belkin,如果可以,怎么做?
GetHuman:这些常见的Belkin客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bob 常见 Belkin 问题的列表)
~bob:“ None of those really matches why I wanted to call Belkin that day.”是我尝试使用to call的原因。
~bob对Belkin客户服务的评价
GetHuman:那么,您如何总结GetHuman的Belkin客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bob:I tried again for tech help, got through to john who tried to solve my set up issue with screencast A*. Next day I made contact again and a service tech Yuki rang me , tried everything and was helpful, but couldn't get my screencast to pick up remote TV from foxtel box . Had a good solid signal, and a great picture on * occasions, but once tv was switched off and then back on, signal was lost, and then all the resetting going through setup etc, just not as easy as it should be, so gave up after yuki had gone through it from the splitter ,without the splitter, the cables, direct from fox to transmitter, nothing solved it.
GetHuman:让我们量化一下您与Belkin联系的经验。在1到5的范围内,如何轻松解决Belkin问题?
~bob:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bob:在沟通方面,我会给他们五分之三的four。
GetHuman:Belkin快速有效地解决问题的能力又如何呢?
~bob:为此,我要说出五分之二的three。
GetHuman:最后-对其他Belkin客户有何建议?
~bob:在一天中的早些时候或深夜给他们打电话。不要忘记Belkin可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bob在November 9th, 2017发生的Belkin客户服务问题中得到了一些有用的反馈和措辞。