Belkin: I called twice for customer service, was put on...
GetHuman用户~todd来自November 17th, 2017的Belkin条客户评论
~todd案的背景
GetHuman:~todd-您能告诉我们其他Belkin个客户何时提起诉讼吗?
~todd:Yup。在November 8th上是morning。
GetHuman:您是否接触到Belkin,如果可以,怎么做?
GetHuman:这些常见的Belkin客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~todd 常见 Belkin 问题的列表)
~todd:“ None of those really matches why I wanted to call Belkin that day.”是我尝试使用to call的原因。
~todd对Belkin客户服务的评价
GetHuman:那么,您如何总结GetHuman的Belkin客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~todd:I called twice for customer service, was put on hold, repeatedly asked the same questions, twice promised call backs within * or ** minutes, but I never spoke to anyone who could help me with my Thunderbolt Express and never received a call back. Also, I wrote two emails to customer service but never received replies to those either. This company does not care about its customers. I won't buy from them again.
GetHuman:让我们量化一下您与Belkin联系的经验。在1到5的范围内,如何轻松解决Belkin问题?
~todd:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~todd:在沟通方面,我会给他们五分之三的three。
GetHuman:Belkin快速有效地解决问题的能力又如何呢?
~todd:为此,我要说出五分之二的four。
GetHuman:最后-对其他Belkin客户有何建议?
~todd:在一天中的早些时候或深夜给他们打电话。不要忘记Belkin可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~todd在November 8th, 2017发生的Belkin客户服务问题中得到了一些有用的反馈和措辞。