Bed Bath & Beyond: On ***** I made an online purchase of an item f...
GetHuman用户~SRoyster32来自November 14, 2017的Bed Bath & Beyond条客户评论
~SRoyster32案的背景
GetHuman：~SRoyster32-您能告诉我们其他Bed Bath & Beyond个客户何时提起诉讼吗？
~SRoyster32：Yes I can。在November 13上是middle of the night。
GetHuman：您是否接触到Bed Bath & Beyond，如果可以，怎么做？
GetHuman：这些常见的Bed Bath & Beyond客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SRoyster32 常见 Bed Bath & Beyond 问题的列表）
~SRoyster32：“ Track order”是我尝试使用to call的原因。
~SRoyster32对Bed Bath & Beyond客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bed Bath & Beyond客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SRoyster32：On ***** I made an online purchase of an item for my Father's X-mas gift. As of today ***** at * pm EST the item still has not been shipped and I will probably not receive the item before I leave the state to celebrate the Xmas holiday with relatives. I have spoken with three customer service reps and each one has lied and initially stated that the item was "shipped" but when I asked for the UPS tracking * they could not provide it and stated the order was "in process". What does this mean? Either you have the item to ship me or you don't! Either the package has left your facility or it hasn't. Which one is it? When I asked to cancel my order and have my credit card refunded they said it was impossible because the order was about to be shipped. This is a horrible experience and now I will not have my X-mas gift for my father unless I spend additional money and purchase another one. I will not order online from them ever again.
GetHuman：让我们量化一下您与Bed Bath & Beyond联系的经验。在1到5的范围内，如何轻松解决Bed Bath & Beyond问题？
~SRoyster32：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SRoyster32：在沟通方面，我会给他们五分之三的one。
GetHuman：Bed Bath & Beyond快速有效地解决问题的能力又如何呢？
~SRoyster32：为此，我要说出五分之二的two。
GetHuman：最后-对其他Bed Bath & Beyond客户有何建议？
~SRoyster32：在一天中的早些时候或深夜给他们打电话。不要忘记Bed Bath & Beyond可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SRoyster32在November 13, 2017发生的Bed Bath & Beyond客户服务问题中得到了一些有用的反馈和措辞。