Barnes & Noble: this is the sum of my communication**You are no...

GetHuman用户GetHuman-367612来自November 21st, 2017的Barnes & Noble条客户评论

GetHuman-367612案的背景

GetHuman:GetHuman-367612-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
GetHuman-367612:Yeah。在November 13th上是morning。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
GetHuman-367612:我使用了我在GetHuman Barnes & Noble客户电话号码页面上找到的800-843-2665号码:Barnes & Noble客户服务电话号码
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-367612 常见 Barnes & Noble 问题的列表)
GetHuman-367612:“ Cancel order”是我尝试使用to call的原因。

GetHuman-367612对Barnes & Noble客户服务的评价

GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-367612:this is the sum of my communication**You are now connected with Reynaldo from BN.com**phyllis: I just called up customer service as I was not seeing the book below on my nook or phone.It was discovered that the email account I used to buy this was not the one registered to my nook.To solve the problem the customer service person said she would refund the order below and then I could just buy it again on the account assigned to my nook. When I tried to do that, I saw that the book on the nook now costs $**.**. When I purchased it last week it was $*.**. It is totally amazing that the book should cost MORE one week later. When I bought the book originally , there was no sale or any other reason for this nook edition to be $*.**--that was the price. It is so ridiculous that the book should now cost $*.** more a week later. If I had known that the book would have cost more I would not have had the order refunded and would have just changed my nook account to the other email address. When I
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
GetHuman-367612:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-367612:在沟通方面,我会给他们五分之三的three。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
GetHuman-367612:为此,我要说出五分之二的two。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
GetHuman-367612:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-367612在November 13th, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。

Barnes & Noble

3.13 of 5 stars | 125条评论

GetHuman-367612的Barnes & Noble评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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