Bank of Texas: My husband opened an account for my son at the...
GetHuman用户~DisgustedCustomer来自November 20th, 2017的Bank of Texas条客户评论
~DisgustedCustomer案的背景
GetHuman：~DisgustedCustomer-您能告诉我们其他Bank of Texas个客户何时提起诉讼吗？
~DisgustedCustomer：Yeah。在November 16th上是evening。
GetHuman：您是否接触到Bank of Texas，如果可以，怎么做？
GetHuman：这些常见的Bank of Texas客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DisgustedCustomer 常见 Bank of Texas 问题的列表）
~DisgustedCustomer：“ Complaint”是我尝试使用to call的原因。
~DisgustedCustomer对Bank of Texas客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bank of Texas客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DisgustedCustomer：My husband opened an account for my son at the **** Custer Rd. location. I allowed my son to use this card for his iTunes account. He spent the week at a friend's house while I was out of town. During that time the boys had several sleep-overs with between *-** kids on multiple occasions. **The next week, I was notified that the card had a negative balance. I investigated and found out that the kids he was hanging out with thought it would be funny to order a bunch of $**-$** apps from iTunes on my son's phone. There were ** charges so the bank charged me $**.** each for a total of $***.** plus the iTune charges. This is a great deal of money for us. **I called the bank and spoke to the bank manager, Sloan. He indicated that he didn't really consider it fraud so my choice was to close the account and dispute the charges and hope and pray they were dismissed or pay all the fees. He indicated that I had to know the name(s) of the boys who misused my son's iPhone. As you can i
GetHuman：让我们量化一下您与Bank of Texas联系的经验。在1到5的范围内，如何轻松解决Bank of Texas问题？
~DisgustedCustomer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DisgustedCustomer：在沟通方面，我会给他们五分之三的one。
GetHuman：Bank of Texas快速有效地解决问题的能力又如何呢？
~DisgustedCustomer：为此，我要说出五分之二的two。
GetHuman：最后-对其他Bank of Texas客户有何建议？
~DisgustedCustomer：在一天中的早些时候或深夜给他们打电话。不要忘记Bank of Texas可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DisgustedCustomer在November 16th, 2017发生的Bank of Texas客户服务问题中得到了一些有用的反馈和措辞。