Bank of America: I had a situation where I was violently robbed...
GetHuman用户~janellewasrippedoff来自November 23rd, 2017的Bank of America条客户评论
~janellewasrippedoff案的背景
GetHuman：~janellewasrippedoff-您能告诉我们其他Bank of America个客户何时提起诉讼吗？
~janellewasrippedoff：Yes I can。在November 18th上是middle of the night。
GetHuman：您是否接触到Bank of America，如果可以，怎么做？
GetHuman：这些常见的Bank of America客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~janellewasrippedoff 常见 Bank of America 问题的列表）
~janellewasrippedoff：“ Fraud”是我尝试使用to call的原因。
~janellewasrippedoff对Bank of America客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bank of America客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~janellewasrippedoff：I had a situation where I was violently robbed of my card and pin. I went to the bank the next day (it happened late), and was told to call fraud. It took * days*attempts to get B of A to listen and initiate a claim. *The card was accessed ** times in ** hours. I did not receive any notification about the unusual pattern. The bank was unresponsive so I asked a friend and Lawyer to call and follow up. This lawyer was on the phone with the bank for over * hours and we seemed to have the matter resolved. The claim was for over $*,***.**. The bank returned the money after *-* days, but only hours after returning it, the bank cancelled the refund and took back the money. (No call, or explanation). Upon speaking with a representative of the bank, I was told the claim was denied by the investigator after he looked at only one instance. The person using the card did not appear distressed so the investigator surmised crime had been committed and reversed the fund$ I was very concerned.and fol
GetHuman：让我们量化一下您与Bank of America联系的经验。在1到5的范围内，如何轻松解决Bank of America问题？
~janellewasrippedoff：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~janellewasrippedoff：在沟通方面，我会给他们五分之三的three。
GetHuman：Bank of America快速有效地解决问题的能力又如何呢？
~janellewasrippedoff：为此，我要说出五分之二的five。
GetHuman：最后-对其他Bank of America客户有何建议？
~janellewasrippedoff：在一天中的早些时候或深夜给他们打电话。不要忘记Bank of America可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~janellewasrippedoff在November 18th, 2017发生的Bank of America客户服务问题中得到了一些有用的反馈和措辞。