Bank of America: Few will agree that taking my money in a clear...
GetHuman用户gethuman-itsmyst来自November 28th, 2017的Bank of America条客户评论
gethuman-itsmyst案的背景
GetHuman：gethuman-itsmyst-您能告诉我们其他Bank of America个客户何时提起诉讼吗？
gethuman-itsmyst：Yes。在November 20th上是late at night。
GetHuman：您是否接触到Bank of America，如果可以，怎么做？
GetHuman：这些常见的Bank of America客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 gethuman-itsmyst 常见 Bank of America 问题的列表）
gethuman-itsmyst：“ Complaint”是我尝试使用to call的原因。
gethuman-itsmyst对Bank of America客户服务的评价
GetHuman：那么，您如何总结GetHuman的Bank of America客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
gethuman-itsmyst：Few will agree that taking my money in a clear error of an online transfer is the right thing to do.
GetHuman：您能从11/20/17发生的事情中告诉我们其他人吗？
gethuman-itsmyst：Few will agree that taking my money in a clear error of an online transfer is not the right thing to do, Bank of America. On June **, **** I sent an online wire from my account to my wife's account (-****) at B of A for $*,***. The next day June **, **** my wife contacted me and let me know that the funds were not in her account. I contacted my bank, Union Bank and was told the wire had been sent. I checked the account number again and it was not my wife's account number, it was the account number of a company I had worked for in the past Next Generation AE, Inc. That same day June **, **** I asked my bank Union Bank to help me return the wire, because it had gone to the wrong account. They said you have to wait * business days to file a claim against the funds at Bank of America (that the account is most likely close and B of A would return the funds). I waited and filed the claim (claim no. *******) * business days later. I also began trying to get in touch with Next Generation AE, Inc., President and B of A account signer Willy Bernard. On Aug *, **** I spoke with him by phone and he said he had called B of A. That day Aug *, **** he told B of A that the money was put in his account by error and they should return the funds to the rightful owner (Thomas Mitchell at Union Bank who sent the funds in error). I understood, from the conversion with him that his account had been overdrawn. That is no reason to take money from a low income veteran with a family to support. $*,*** is two weeks pay. I'm asking that B of A consider not taking my money to pay their debts or Willy Bernard's debts. Few will agree that taking my money in a clear error of a online transfer is not the right thing to do.
GetHuman：让我们量化一下您与Bank of America联系的经验。在1到5的范围内，如何轻松解决Bank of America问题？
gethuman-itsmyst：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
gethuman-itsmyst：在沟通方面，我会给他们五分之三的five。
GetHuman：Bank of America快速有效地解决问题的能力又如何呢？
gethuman-itsmyst：为此，我要说出五分之二的five。
GetHuman：最后-对其他Bank of America客户有何建议？
gethuman-itsmyst：在一天中的早些时候或深夜给他们打电话。不要忘记Bank of America可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 gethuman-itsmyst在November 20th, 2017发生的Bank of America客户服务问题中得到了一些有用的反馈和措辞。