Bank of America: BoA fraud prevention is not available on holida...
GetHuman用户~lamesillera来自novembre 27, 2017的Bank of America条客户评论
~lamesillera案的背景
GetHuman:~lamesillera-您能告诉我们其他Bank of America个客户何时提起诉讼吗?
~lamesillera:Yes。在novembre 19上是evening。
GetHuman:您是否接触到Bank of America,如果可以,怎么做?
GetHuman:这些常见的Bank of America客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~lamesillera 常见 Bank of America 问题的列表)
~lamesillera:“ Setup an account”是我尝试使用to call的原因。
~lamesillera对Bank of America客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bank of America客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~lamesillera:BoA fraud prevention is not available on holidays. This morning, I reported my BoA credit card stolen, and that it had been used to hack my on-line banking. I was told all departments were closed for the holiday. I received a message this evening from the BoA iPad APP notifying me that my savings and checking account balances were at or below $*. When I called "fraud prevention", I was told that no one was available and to call back tomorrow. Meanwhile, I'm out over $**,***!
GetHuman:让我们量化一下您与Bank of America联系的经验。在1到5的范围内,如何轻松解决Bank of America问题?
~lamesillera:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~lamesillera:在沟通方面,我会给他们五分之三的five。
GetHuman:Bank of America快速有效地解决问题的能力又如何呢?
~lamesillera:为此,我要说出五分之二的four。
GetHuman:最后-对其他Bank of America客户有何建议?
~lamesillera:在一天中的早些时候或深夜给他们打电话。不要忘记Bank of America可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~lamesillera在novembre 19, 2017发生的Bank of America客户服务问题中得到了一些有用的反馈和措辞。