BN.com: The first service person was difficult to under...
GetHuman用户~Madeleine来自ноябрь 19-го, 2017的BN.com条客户评论
~Madeleine案的背景
GetHuman：~Madeleine-您能告诉我们其他BN.com个客户何时提起诉讼吗？
~Madeleine：Sure。在ноябрь 9-го上是evening。
GetHuman：您是否接触到BN.com，如果可以，怎么做？
~Madeleine：我使用在GetHuman BN.com客户服务联系信息页面上找到的phone number：联系BN.com客户服务 GetHuman：这些常见的BN.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Madeleine 常见 BN.com 问题的列表）
~Madeleine：“ Track order”是我尝试使用to call的原因。
~Madeleine对BN.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的BN.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Madeleine：The first service person was difficult to understand. She said that I would have to contact the seller who sent me the damaged book. I asked for her Superviser, Tangela. I explained that the book I had received was used and in very poor condition with torn pages and deep creases. She also said that I would need to e-mail the seller. I said that I didn't want a used book from another seller but a new book from BN. Thankfully, Tangela went to BN warehouse and found a new book to be shipped out to us. I am grateful that Tangela took the necessary time to sort out the mess. I gave the first person a * but Tangela a * because of her extra effort to find the book I wanted.
GetHuman：让我们量化一下您与BN.com联系的经验。在1到5的范围内，如何轻松解决BN.com问题？
~Madeleine：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Madeleine：在沟通方面，我会给他们五分之三的one。
GetHuman：BN.com快速有效地解决问题的能力又如何呢？
~Madeleine：为此，我要说出五分之二的one。
GetHuman：最后-对其他BN.com客户有何建议？
~Madeleine：尽早或晚些时候与他们打交道。不要忘记BN.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Madeleine在ноябрь 9-го, 2017发生的BN.com客户服务问题中得到了一些有用的反馈和措辞。