BCU: I work in the housing industry and we have to v...
GetHuman用户~Cheryl来自नवंबर २३, २०१७的BCU条客户评论
~Cheryl案的背景
GetHuman:~Cheryl-您能告诉我们其他BCU个客户何时提起诉讼吗?
~Cheryl:Yes I can。在नवंबर १७上是evening。
GetHuman:您是否接触到BCU,如果可以,怎么做?
~Cheryl:我使用了我在GetHuman BCU客户电话号码页面上找到的800-388-7000号码:BCU客户服务电话号码 GetHuman:这些常见的BCU客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cheryl 常见 BCU 问题的列表)
~Cheryl:“ None of those really matches why I wanted to call BCU that day.”是我尝试使用to call的原因。
~Cheryl对BCU客户服务的评价
GetHuman:那么,您如何总结GetHuman的BCU客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cheryl:I work in the housing industry and we have to verify all residents assets on an annual basis. I was told BCU does not verify accounts and I informed the customer service rep it was verified about * months ago and she informed me that is how it has always been. I explained my position and the requirement through HUD to verify all residents income and assets so she put me on hold to check with someone else. After waiting * minutes the rep came back saying there is no fax number to send request with authorization too. I thanked her for her time and she apologized and we hung up. If in fact you guys do process verifications and I know you do as it was done about * months ago but the person failed to save the fax number here. It would be great if you could list it on your home page or put it in your messages.**Thank you,
GetHuman:让我们量化一下您与BCU联系的经验。在1到5的范围内,如何轻松解决BCU问题?
~Cheryl:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cheryl:在沟通方面,我会给他们五分之三的five。
GetHuman:BCU快速有效地解决问题的能力又如何呢?
~Cheryl:为此,我要说出五分之二的five。
GetHuman:最后-对其他BCU客户有何建议?
~Cheryl:在一天中的早些时候或深夜给他们打电话。不要忘记BCU可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cheryl在नवंबर १७, २०१७发生的BCU客户服务问题中得到了一些有用的反馈和措辞。