Purchased a dress from a BCBG retail store (not...
GetHuman用户~saraw来自November 11, 2017的BCBG条客户评论
~saraw案的背景
GetHuman：~saraw-您能告诉我们其他BCBG个客户何时提起诉讼吗？
~saraw：Yeah。在November 6上是evening。
GetHuman：您是否接触到BCBG，如果可以，怎么做？
~saraw：我使用了我在GetHuman BCBG客户电话号码页面上找到的888-236-2224号码：BCBG客户服务电话号码 GetHuman：这些常见的BCBG客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~saraw 常见 BCBG 问题的列表）
~saraw：“ Complaint”是我尝试使用to call的原因。
~saraw对BCBG客户服务的评价
GetHuman：那么，您如何总结GetHuman的BCBG客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~saraw：Purchased a dress from a BCBG retail store (not an outlet) and could not find a shoe to match after * days of searching. I went back today for a refund and was told, no refund, only a store credit. The manager was not interested at all in anything I had to say. She simply said the return policy is on the receipt.**Here are my points**) No signage is posted regarding a "store credit & no refund".***) Staff NEVER tell you about this refund policy.***) You only find out AFTER the sale....on the receipt. Is this even legal? How can a customer be informed of a policy AFTER a transaction has been completed? **I will be contacting their district manager tomorrow! Worst customer service award goes to BCBG. **Meanwhile, I can purchase the same dress online (http:**www.bcbg.com) and receive a **-Day Money Back Guarantee. Even theBAY allows refunds for BCBG products. I will NEVER purchase anything from BCBG.
GetHuman：让我们量化一下您与BCBG联系的经验。在1到5的范围内，如何轻松解决BCBG问题？
~saraw：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~saraw：在沟通方面，我会给他们五分之三的one。
GetHuman：BCBG快速有效地解决问题的能力又如何呢？
~saraw：为此，我要说出五分之二的three。
GetHuman：最后-对其他BCBG客户有何建议？
~saraw：在一天中的早些时候或深夜给他们打电话。不要忘记BCBG可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~saraw在November 6, 2017发生的BCBG客户服务问题中得到了一些有用的反馈和措辞。