BB&T Bank: Bank has account frozen, is telling customer th...
GetHuman用户GetHuman-selah17来自December 1st, 2017的BB&T Bank条客户评论
GetHuman-selah17案的背景
GetHuman：GetHuman-selah17-您能告诉我们其他BB&T Bank个客户何时提起诉讼吗？
GetHuman-selah17：Yeah。在November 22nd上是afternoon。
GetHuman：您是否接触到BB&T Bank，如果可以，怎么做？
GetHuman-selah17：我使用了我在GetHuman BB&T Bank客户电话号码页面上找到的888-228-6654号码：BB&T Bank客户服务电话号码 GetHuman：这些常见的BB&T Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-selah17 常见 BB&T Bank 问题的列表）
GetHuman-selah17：“ Account Access”是我尝试使用to call的原因。
GetHuman-selah17对BB&T Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的BB&T Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-selah17：Bank has account frozen, is telling customer they committed a crime because their account was violated by foreign criminals.
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-selah17：On Christmas Eve, a woman who works for us was contacted by BB&T banks. She was called up to * times a since, bank claimed she gave information to foreign thieves who wired money into her account and took it out, twice. They went on the attack instantly, no questions, no customer service. This woman had her ID stolen, bank insisting she is a criminal- interestingly never called police themselves. Refusing to lift freeze on her account, we have tried to help her this week- BB&T gives everyone the run around, promises someone will call to take care of it, turns down appeal, only her taking an ' overdraft', accepting this stolen money as a loan will make them happy. They have threatened to steal her husband's work check themselves until all money is recovered and we believe them. This family will be homeless, evicted, their electricity turned off, a * year old grandchild homeless, and a woman ha already attempted suicide. NO ONE will listen, help and do anything but be seriously nasty with this crime victim. They continually insist this nice, working class female was some mastermind criminal- and she is the victim.We're already getting our money out, thankfully BB&T only has a few accounts of ours. We only stayed when Susquehanna left because we very much liked the people employed at our local branch. We thought we'd wait around and see what the new company was like. Now we know. It is despicable
GetHuman：让我们量化一下您与BB&T Bank联系的经验。在1到5的范围内，如何轻松解决BB&T Bank问题？
GetHuman-selah17：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-selah17：在沟通方面，我会给他们五分之三的three。
GetHuman：BB&T Bank快速有效地解决问题的能力又如何呢？
GetHuman-selah17：为此，我要说出五分之二的four。
GetHuman：最后-对其他BB&T Bank客户有何建议？
GetHuman-selah17：在一天中的早些时候或深夜给他们打电话。不要忘记BB&T Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-selah17在November 22nd, 2017发生的BB&T Bank客户服务问题中得到了一些有用的反馈和措辞。