Avis: I want to compliment Customer Service Specialis...

GetHuman用户~muchcat来自November 25th, 2017的Avis条客户评论

~muchcat案的背景

GetHuman:~muchcat-您能告诉我们其他Avis个客户何时提起诉讼吗?
~muchcat:Yes I can。在November 22nd上是morning。
GetHuman:您是否接触到Avis,如果可以,怎么做?
~muchcat:我使用了我在GetHuman Avis客户电话号码页面上找到的800-352-7900号码:Avis客户服务电话号码
GetHuman:这些常见的Avis客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~muchcat 常见 Avis 问题的列表)
~muchcat:“ Change booking”是我尝试使用to call的原因。

~muchcat对Avis客户服务的评价

GetHuman:那么,您如何总结GetHuman的Avis客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~muchcat:I want to compliment Customer Service Specialist Joel DeBrosse, who I reached at the *** customer service number this evening.**I am dealing with a small airline that cancelled my flight home and left me stranded, with no way to get my Avis car back to the original tiny airport where I had rented it. The airline wanted me to jump through hoops to get a reimbursement from them for the increased rental fees that resulted when I had to fly out of a different airport. This wasn't my fault and it wasn't Avis' fault.**Joel listened to me, grasped immediately what I needed, and went out of his way to assist me, saying "it's the right thing to do". I told Joel that he was the BEST customer service rep I had spoken to in my entire life. I want to tell everyone.**Joel has the right attitude to go a long, long way. My compliments!
GetHuman:让我们量化一下您与Avis联系的经验。在1到5的范围内,如何轻松解决Avis问题?
~muchcat:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~muchcat:在沟通方面,我会给他们五分之三的three。
GetHuman:Avis快速有效地解决问题的能力又如何呢?
~muchcat:为此,我要说出五分之二的five。
GetHuman:最后-对其他Avis客户有何建议?
~muchcat:在一天中的早些时候或深夜给他们打电话。不要忘记Avis可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~muchcat在November 22nd, 2017发生的Avis客户服务问题中得到了一些有用的反馈和措辞。

Avis

4.50 of 5 stars | 31条评论

~muchcat的Avis评论

寻求帮助的困难
5 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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