Avast blocked all outgoing (SMTP) email on Port...

GetHuman用户~Jim H来自November 19th, 2017的Avast条客户评论

~Jim H案的背景

GetHuman:~Jim H-您能告诉我们其他Avast个客户何时提起诉讼吗?
~Jim H:Yes I can。在November 8th上是late at night。
GetHuman:您是否接触到Avast,如果可以,怎么做?
~Jim H:我使用了我在GetHuman Avast客户电话号码页面上找到的855-738-1646号码:Avast客户服务电话号码
GetHuman:这些常见的Avast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jim H 常见 Avast 问题的列表)
~Jim H:“ Make a purchase”是我尝试使用to call的原因。

~Jim H对Avast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Avast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jim H:Avast blocked all outgoing (SMTP) email on Port ** from Outlook Express -- on a **-bit x** Windows XP machine, even when the Mail Shield was EXCULUDED during the install. I spent many, many frustrating hours on the problem -- and no one at Avast could offer a solution that would work. One rep. suggested that I spend $***.** for a Certified Technician. Some tried hard to help, but others were worst than useless -- they would provide invalid information and advice. One said that formatting a disk would not remove all the files. Another said that the **-bit version of Windows XP certainly has an SP* (it doesn't). Avast provided me with good communications by untrained and incompetent individuals. **I am afraid the future will not be bright for Avast unless there is a major improvement in customer service.**I uninstalled Avast through the Control Panel * Add*Remove Programs and still found about ** Avast Keys in the Registry that I manually deleted. About * Avast directories were also left
GetHuman:让我们量化一下您与Avast联系的经验。在1到5的范围内,如何轻松解决Avast问题?
~Jim H:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jim H:在沟通方面,我会给他们五分之三的five。
GetHuman:Avast快速有效地解决问题的能力又如何呢?
~Jim H:为此,我要说出五分之二的one。
GetHuman:最后-对其他Avast客户有何建议?
~Jim H:在一天中的早些时候或深夜给他们打电话。不要忘记Avast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jim H在November 8th, 2017发生的Avast客户服务问题中得到了一些有用的反馈和措辞。

Avast

1.58 of 5 stars | 111条评论

~Jim H的Avast评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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