Austrian Airlines: To begin with, I couldn't get to the English sp...
GetHuman用户~John来自November 16th, 2017的Austrian Airlines条客户评论
~John案的背景
GetHuman：~John-您能告诉我们其他Austrian Airlines个客户何时提起诉讼吗？
~John：Yup。在November 15th上是middle of the night。
GetHuman：您是否接触到Austrian Airlines，如果可以，怎么做？
GetHuman：这些常见的Austrian Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~John 常见 Austrian Airlines 问题的列表）
~John：“ Frequent flyer program”是我尝试使用to call的原因。
~John对Austrian Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的Austrian Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~John：To begin with, I couldn't get to the English speaking support (Even though I pressed "*"). After trying twice I got connected to the Austrian speaking support where they in perfect English said they would transfer me to the English speaking support. I had to wait for * minutes before someone actually replied and the background music was horrible. **When someone finally replied we could barely understand each other. Sounded like someone with an Indian accent and it was really hard to communicate. *After I explained my problem she put me on hold and after waiting for * minutes (again with this horrible music) she hung up on me. **Had to call back to the Austrian speaking support and get re-transferred but after waiting for another ** minutes I just gave up. **Tried to contact them via their e-mail support and still no reply after * days. (Monday - Wednesday). On the contrary I get their newsletter which I un-marked in the registration. *O happy day.
GetHuman：让我们量化一下您与Austrian Airlines联系的经验。在1到5的范围内，如何轻松解决Austrian Airlines问题？
~John：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~John：在沟通方面，我会给他们五分之三的four。
GetHuman：Austrian Airlines快速有效地解决问题的能力又如何呢？
~John：为此，我要说出五分之二的three。
GetHuman：最后-对其他Austrian Airlines客户有何建议？
~John：在一天中的早些时候或深夜给他们打电话。不要忘记Austrian Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~John在November 15th, 2017发生的Austrian Airlines客户服务问题中得到了一些有用的反馈和措辞。