Asus: Had a defective router. Took * weeks to get an...
GetHuman用户~Asus Hater来自novembre 27º, 2017的Asus条客户评论
~Asus Hater案的背景
GetHuman:~Asus Hater-您能告诉我们其他Asus个客户何时提起诉讼吗?
~Asus Hater:Yeah。在novembre 19º上是morning。
GetHuman:您是否接触到Asus,如果可以,怎么做?
~Asus Hater:我使用了我在GetHuman Asus客户电话号码页面上找到的877-339-2787号码:Asus客户服务电话号码 GetHuman:这些常见的Asus客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Asus Hater 常见 Asus 问题的列表)
~Asus Hater:“ Account Access”是我尝试使用to call的原因。
~Asus Hater对Asus客户服务的评价
GetHuman:那么,您如何总结GetHuman的Asus客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Asus Hater:Had a defective router. Took * weeks to get an RMA* because tech's were incompetent. Shipped item as directed. Tried to get status and told RMA * didn't exist. Tried * more times to speak with a tech via phone and email to no avail. Finely googled where I shipped router. Spoke to someone there. They got new RMA and returned router. Needed help setting up router. Spoke to * more techs via phone and Chat. Chat changes suggested took me off internet and I was forced to use restore point to get back on. Finely got a tech that knew what she was doing and reestablished router. Never buy anything Asus again.
GetHuman:让我们量化一下您与Asus联系的经验。在1到5的范围内,如何轻松解决Asus问题?
~Asus Hater:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Asus Hater:在沟通方面,我会给他们五分之三的five。
GetHuman:Asus快速有效地解决问题的能力又如何呢?
~Asus Hater:为此,我要说出五分之二的one。
GetHuman:最后-对其他Asus客户有何建议?
~Asus Hater:在一天中的早些时候或深夜给他们打电话。不要忘记Asus可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Asus Hater在novembre 19º, 2017发生的Asus客户服务问题中得到了一些有用的反馈和措辞。