Asurion: To start I was transferred by my cell phone wit...

GetHuman用户~Crysmyra来自November 19th, 2017的Asurion条客户评论

~Crysmyra案的背景

GetHuman:~Crysmyra-您能告诉我们其他Asurion个客户何时提起诉讼吗?
~Crysmyra:Yes。在November 10th上是evening。
GetHuman:您是否接触到Asurion,如果可以,怎么做?
~Crysmyra:我使用了我在GetHuman Asurion客户电话号码页面上找到的877-320-2237号码:Asurion客户服务电话号码
GetHuman:这些常见的Asurion客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Crysmyra 常见 Asurion 问题的列表)
~Crysmyra:“ Where to buy”是我尝试使用to call的原因。

~Crysmyra对Asurion客户服务的评价

GetHuman:那么,您如何总结GetHuman的Asurion客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Crysmyra:To start I was transferred by my cell phone without telling my why (which was annoying) then I spoke with one lady and she said my insurance had been cancelled but upon looking at my acct said it should NOT have been cxled, she asked me to hold a moment while she corrected my account, the next think I know a man answers I go through everything with him, he ask me to hold, then another man picks up, of course I am terribly frustrated at this point and ask him why I have to go through this with * different people - so he HUNG UP ON ME. I called back told the rep that answered what happened and I am very frustrated and wanted a supervisor, the sup came resolved my issue with the insurance but then told me it would be * days before it would show active. After digging it came to light that * days since this is Thursday actually means * days since they don't work on weekends. So my insurance won't actually be reinstated until Tues. WHAT EVER HAPPENED TO CUSTOMER SERVICE!!!!! T-Mobie sti
GetHuman:让我们量化一下您与Asurion联系的经验。在1到5的范围内,如何轻松解决Asurion问题?
~Crysmyra:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Crysmyra:在沟通方面,我会给他们五分之三的four。
GetHuman:Asurion快速有效地解决问题的能力又如何呢?
~Crysmyra:为此,我要说出五分之二的one。
GetHuman:最后-对其他Asurion客户有何建议?
~Crysmyra:在一天中的早些时候或深夜给他们打电话。不要忘记Asurion可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Crysmyra在November 10th, 2017发生的Asurion客户服务问题中得到了一些有用的反馈和措辞。

Asurion

2.75 of 5 stars | 290条评论

~Crysmyra的Asurion评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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