Assurance Wireless: This is a review of the "initial service reques...
GetHuman用户~Richard Tattershall来自November 25th, 2017的Assurance Wireless条客户评论
~Richard Tattershall案的背景
GetHuman:~Richard Tattershall-您能告诉我们其他Assurance Wireless个客户何时提起诉讼吗?
~Richard Tattershall:Sure。在November 21st上是afternoon。
GetHuman:您是否接触到Assurance Wireless,如果可以,怎么做?
GetHuman:这些常见的Assurance Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Richard Tattershall 常见 Assurance Wireless 问题的列表)
~Richard Tattershall:“ Activate Plan”是我尝试使用to call的原因。
~Richard Tattershall对Assurance Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Assurance Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Richard Tattershall:This is a review of the "initial service request(s)for additional minutes that were not handled properly and led to hours of frustration and disgust. Problem:. For the last * times (***!!)that I've attempted to put money into my account I have had to come back the following day to get those transactions properly completed, Each time this has involved a process that takes both the time of your representative and my own precious time. *Note: The representative who finally straightened the problem out is a saint!!! And should be promoted to the highest level in your organization. *Conversely, the people who are continuously(and I do mean continuously!) mishandling my transactions should be summarily fired!!
GetHuman:让我们量化一下您与Assurance Wireless联系的经验。在1到5的范围内,如何轻松解决Assurance Wireless问题?
~Richard Tattershall:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Richard Tattershall:在沟通方面,我会给他们五分之三的five。
GetHuman:Assurance Wireless快速有效地解决问题的能力又如何呢?
~Richard Tattershall:为此,我要说出五分之二的five。
GetHuman:最后-对其他Assurance Wireless客户有何建议?
~Richard Tattershall:在一天中的早些时候或深夜给他们打电话。不要忘记Assurance Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Richard Tattershall在November 21st, 2017发生的Assurance Wireless客户服务问题中得到了一些有用的反馈和措辞。