Assurance Wireless: I would have liked to review actual phone servi...

GetHuman用户~Brendaanderson来自November 21st, 2017的Assurance Wireless条客户评论

~Brendaanderson案的背景

GetHuman:~Brendaanderson-您能告诉我们其他Assurance Wireless个客户何时提起诉讼吗?
~Brendaanderson:Yes I can。在November 15th上是evening。
GetHuman:您是否接触到Assurance Wireless,如果可以,怎么做?
~Brendaanderson:我使用了我在GetHuman Assurance Wireless客户电话号码页面上找到的888-321-5880号码:Assurance Wireless客户服务电话号码
GetHuman:这些常见的Assurance Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Brendaanderson 常见 Assurance Wireless 问题的列表)
~Brendaanderson:“ Device Support”是我尝试使用to call的原因。

~Brendaanderson对Assurance Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的Assurance Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Brendaanderson:I would have liked to review actual phone service rather than the approval process. However, I applied for a phone in April by a customer representative outside the Walmart. I was told to call in * days if I had not received the phone. I called and was told that someone had used my address to get a phone and I was not contacted to verify that I had given them permission to use my address so that was fraudgilent on your part. *This process took * weeks, now I 'm told that I will be sent verification papers to mail back within *-** days*which will be an additional * weeks to verify that I, the homeowner can be approved for service. Before I talked with a customer rep today(*-*-**)I received three(*)applications instead of verification documents. What I believe is that this company needs qualified customer service reps who know what customer in customer service means and are dedicated to putting the customer first. Real customer service workers advocate for their customers to make sure th
GetHuman:让我们量化一下您与Assurance Wireless联系的经验。在1到5的范围内,如何轻松解决Assurance Wireless问题?
~Brendaanderson:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Brendaanderson:在沟通方面,我会给他们五分之三的one。
GetHuman:Assurance Wireless快速有效地解决问题的能力又如何呢?
~Brendaanderson:为此,我要说出五分之二的two。
GetHuman:最后-对其他Assurance Wireless客户有何建议?
~Brendaanderson:在一天中的早些时候或深夜给他们打电话。不要忘记Assurance Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Brendaanderson在November 15th, 2017发生的Assurance Wireless客户服务问题中得到了一些有用的反馈和措辞。

Assurance Wireless

3.35 of 5 stars | 233条评论

~Brendaanderson的Assurance Wireless评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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