Assurance Wireless: I called today to top up and every time I call...
GetHuman用户~Sheila来自November 18., 2017的Assurance Wireless条客户评论
~Sheila案的背景
GetHuman:~Sheila-您能告诉我们其他Assurance Wireless个客户何时提起诉讼吗?
~Sheila:Yup。在November 16.上是afternoon。
GetHuman:您是否接触到Assurance Wireless,如果可以,怎么做?
GetHuman:这些常见的Assurance Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sheila 常见 Assurance Wireless 问题的列表)
~Sheila:“ Service problem”是我尝试使用to call的原因。
~Sheila对Assurance Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Assurance Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sheila:I called today to top up and every time I call this number I get very good service, not a long wait at all. I understood the rep and he was very knowledgeable of what I needed. He also gave me additional information on how to top up on my phone if I wanted to. You can dial *** on your phone option** to add the money on your account and then call *** back again and choose option ** to make sure your min is added and not charging you .** per min. So that was great information for those of you that don't want to wait a min or two. If you do chose to call the toll free the quickest way is to press option ** and just wait don't put in your pin or nothing and the rep will be on the line to assist you in a matter of mins. That's what I'm talking about good customer service and the the wait time is what every customer dream of when they are trying to handle business. Trust me I know this work. I call this number every month to top up and I never had to experience long waiting time.....Good Lu
GetHuman:让我们量化一下您与Assurance Wireless联系的经验。在1到5的范围内,如何轻松解决Assurance Wireless问题?
~Sheila:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sheila:在沟通方面,我会给他们五分之三的five。
GetHuman:Assurance Wireless快速有效地解决问题的能力又如何呢?
~Sheila:为此,我要说出五分之二的one。
GetHuman:最后-对其他Assurance Wireless客户有何建议?
~Sheila:在一天中的早些时候或深夜给他们打电话。不要忘记Assurance Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sheila在November 16., 2017发生的Assurance Wireless客户服务问题中得到了一些有用的反馈和措辞。