Assurance Wireless: I asked how I could top up without it taking my...
GetHuman用户~ANGRY CUSTOMER来自November 17th, 2017的Assurance Wireless条客户评论
~ANGRY CUSTOMER案的背景
GetHuman:~ANGRY CUSTOMER-您能告诉我们其他Assurance Wireless个客户何时提起诉讼吗?
~ANGRY CUSTOMER:Yes。在November 15th上是afternoon。
GetHuman:您是否接触到Assurance Wireless,如果可以,怎么做?
GetHuman:这些常见的Assurance Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ANGRY CUSTOMER 常见 Assurance Wireless 问题的列表)
~ANGRY CUSTOMER:“ Complaint”是我尝试使用to call的原因。
~ANGRY CUSTOMER对Assurance Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Assurance Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ANGRY CUSTOMER:I asked how I could top up without it taking my $*.** and started deducting .** a min. She kept going reading everything only, avoided the question, told me to try it on ********, I sent *-messages for help called ***, everyphone number I could find took about an hour, I asked for a direct phone number to customer service, she kept telling me to hold on a sec, I asked her not to give me the ***-***-**** number she said hold on a sec, well *-minutes later she gave me ***-***-****, I am so angry with them this phone I want to smash this phone into **** pieces, over and over again every month I go thru it. Done with them before I break something, oh and customer service is hard to understand heavy accent, they treat you like you are stupider than they are. Absolutely hate their service, worst ever. Never did answer my question.
GetHuman:让我们量化一下您与Assurance Wireless联系的经验。在1到5的范围内,如何轻松解决Assurance Wireless问题?
~ANGRY CUSTOMER:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ANGRY CUSTOMER:在沟通方面,我会给他们五分之三的five。
GetHuman:Assurance Wireless快速有效地解决问题的能力又如何呢?
~ANGRY CUSTOMER:为此,我要说出五分之二的five。
GetHuman:最后-对其他Assurance Wireless客户有何建议?
~ANGRY CUSTOMER:在一天中的早些时候或深夜给他们打电话。不要忘记Assurance Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ANGRY CUSTOMER在November 15th, 2017发生的Assurance Wireless客户服务问题中得到了一些有用的反馈和措辞。