Apria Healthcare: Apria is by far the absolute WORST company in t...
GetHuman用户~Jessagusta来自November 18., 2017的Apria Healthcare条客户评论
~Jessagusta案的背景
GetHuman：~Jessagusta-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗？
~Jessagusta：Yeah。在November 9.上是afternoon。
GetHuman：您是否接触到Apria Healthcare，如果可以，怎么做？
GetHuman：这些常见的Apria Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Jessagusta 常见 Apria Healthcare 问题的列表）
~Jessagusta：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Jessagusta对Apria Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apria Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Jessagusta：Apria is by far the absolute WORST company in the world. My five-year-old son is terminally ill and requires a significant amount of medical supplies to live. My son has a gastrointestinal tube so we have suffered through using Cr(Apria) for the past four years. It's been a nightmare. Every month, without fail, our order is wrong. Something is always missing and it takes days or weeks to get what he needs. When I call customer service, the people are barely trained and no one can ever help me the first time. I always have to be transferred to a customer service specialist. Checks take ** days to post to our account and in the mean time we were sent to collections! The straw that broke the camel's back was when I had to go through every single explanation of benefits form with a customer service specialist only to discover that Apria charged us for over $*** that our insurance had already paid them!!!! I am sure this how they are still in business. No one can read their itemized forms a
GetHuman：让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内，如何轻松解决Apria Healthcare问题？
~Jessagusta：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Jessagusta：在沟通方面，我会给他们五分之三的one。
GetHuman：Apria Healthcare快速有效地解决问题的能力又如何呢？
~Jessagusta：为此，我要说出五分之二的four。
GetHuman：最后-对其他Apria Healthcare客户有何建议？
~Jessagusta：在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Jessagusta在November 9., 2017发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。