Apple: Waited to long n the dude hung up on me I don't...
GetHuman用户GetHuman-404214来自November 25th, 2017的Apple条客户评论
Background on GetHuman-404214's case
GetHuman: GetHuman-404214 - can you tell our other Apple customers when your case took place?
GetHuman-404214: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404214 a list of common Apple problems)
GetHuman-404214: "Account access" was why I was trying to call.
GetHuman-404214's review of Apple customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404214: Waited to long n the dude hung up on me I don't know if it what on purpose or not, had to call again and what another ** mins
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
GetHuman-404214: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404214: I'd give them a five out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
GetHuman-404214: For that I would say two out of five.
GetHuman: And finally- any advice for other Apple customers?
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404214 taken from his Apple customer service problem that occurred on November 16th, 2017.