Apple: I was badly treated trying to resolve an iTunes...
GetHuman用户GetHuman-artcamos来自dicembre 5º, 2017的Apple条客户评论
GetHuman-artcamos案的背景
GetHuman：GetHuman-artcamos-您能告诉我们其他Apple个客户何时提起诉讼吗？
GetHuman-artcamos：Yes。在dicembre 3º上是afternoon。
GetHuman：您是否接触到Apple，如果可以，怎么做？
GetHuman-artcamos：我使用了我在GetHuman Apple客户电话号码页面上找到的800-275-2273号码：Apple客户服务电话号码 GetHuman：这些常见的Apple客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-artcamos 常见 Apple 问题的列表）
GetHuman-artcamos：“ Account Access”是我尝试使用to call的原因。
GetHuman-artcamos对Apple客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apple客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-artcamos：I was badly treated trying to resolve an iTunes purchase issue.
GetHuman：您能从12/03/17发生的事情中告诉我们其他人吗？
GetHuman-artcamos：I wanted to complete an album purchase, but although I was prompted by iTunes that it was possible and I tried to do so, iTunes prevented it and no explanation was given. I tried repeatedly but nothing worked. I tried Chat and then things became much worse. Three "advisors" and nearly three hours later (continuously - no interruptions) a senior advisor terminated the Chat. I have two case numbers and a transcript of the Chat. They did offer a solution but I was completely frustrated by the enormous time I had spent fruitlessly as well as the vey poor treatment I received. I would like to report this incident to senior management at Apple. I would like to hear from them just why this treatment is acceptable.
GetHuman：让我们量化一下您与Apple联系的经验。在1到5的范围内，如何轻松解决Apple问题？
GetHuman-artcamos：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-artcamos：在沟通方面，我会给他们五分之三的five。
GetHuman：Apple快速有效地解决问题的能力又如何呢？
GetHuman-artcamos：为此，我要说出五分之二的one。
GetHuman：最后-对其他Apple客户有何建议？
GetHuman-artcamos：在一天中的早些时候或深夜给他们打电话。不要忘记Apple可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-artcamos在dicembre 3º, 2017发生的Apple客户服务问题中得到了一些有用的反馈和措辞。