Apple: I was able to speak to someone immediately spec...
GetHuman用户GetHuman-331431来自अक्टूबर २८, २०१७的Apple条客户评论
Background on GetHuman-331431's case
GetHuman: GetHuman-331431 - can you tell our other Apple customers when your case took place?
GetHuman-331431: Sure. It was morning, on अक्टूबर २३.
GetHuman: Did you reach out to Apple, and if so, how?
GetHuman: And which of these common Apple customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-331431 a list of common Apple problems)
GetHuman-331431: "Update account information" was why I was trying to call.
GetHuman-331431's review of Apple customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-331431: I was able to speak to someone immediately specifically regarding my concern, and Steve(!) was very helpful.
GetHuman: Let's quantify your experience contacting Apple. On a scale of 1 to 5, how easy is it go get help on a Apple problem?
GetHuman-331431: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-331431: I'd give them a four out of five on communication.
GetHuman: And what about Apple's ability to quickly and effectively address your problem?
GetHuman-331431: For that I would say one out of five.
GetHuman: And finally- any advice for other Apple customers?
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-331431 taken from his Apple customer service problem that occurred on अक्टूबर २३, २०१७.