Apple: I purchased an iPhone *GS almost two years ago...
GetHuman用户~JHC18823来自November 12., 2017的Apple条客户评论
~JHC18823案的背景
GetHuman：~JHC18823-您能告诉我们其他Apple个客户何时提起诉讼吗？
~JHC18823：Sure。在November 10.上是afternoon。
GetHuman：您是否接触到Apple，如果可以，怎么做？
~JHC18823：我使用了我在GetHuman Apple客户电话号码页面上找到的800-692-7753号码：Apple客户服务电话号码 GetHuman：这些常见的Apple客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~JHC18823 常见 Apple 问题的列表）
~JHC18823：“ Cancel service”是我尝试使用to call的原因。
~JHC18823对Apple客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apple客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~JHC18823：I purchased an iPhone *GS almost two years ago, and decided to get AppleCare protection, just in case. Well, the silent switch on the side of my phone had been acting up for a while, and, eventually, it just stopped working. I called Apple technical support for help, thinking that they would understand the switch was broken and just replace my phone for free, because my AppleCare was still good. The first rep I talked to seemed absolutely clueless. She even had me turn off my phone while I was talking to her. Obviously, we got disconnected. The second rep was still making me check for software issues, and I eventually had to back-up my phone and restore it to factory settings. Not surprisingly, this process, which took at least ** minutes, was for nothing. The third rep I talked to was extremely chipper and said that he could get me an express replacement since I had AppleCare. I thought that the issue was finally being resolved. He then asked for my billing information, and I was conf
GetHuman：让我们量化一下您与Apple联系的经验。在1到5的范围内，如何轻松解决Apple问题？
~JHC18823：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~JHC18823：在沟通方面，我会给他们五分之三的one。
GetHuman：Apple快速有效地解决问题的能力又如何呢？
~JHC18823：为此，我要说出五分之二的five。
GetHuman：最后-对其他Apple客户有何建议？
~JHC18823：在一天中的早些时候或深夜给他们打电话。不要忘记Apple可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~JHC18823在November 10., 2017发生的Apple客户服务问题中得到了一些有用的反馈和措辞。