Apple: Called two times trying to get my ITouch to con...
GetHuman用户GetHuman-333578来自October 27th, 2017的Apple条客户评论
GetHuman-333578案的背景
GetHuman:GetHuman-333578-您能告诉我们其他Apple个客户何时提起诉讼吗?
GetHuman-333578:Yup。在October 24th上是late at night。
GetHuman:您是否接触到Apple,如果可以,怎么做?
GetHuman-333578:我使用了我在GetHuman Apple客户电话号码页面上找到的800-692-7753号码:Apple客户服务电话号码 GetHuman:这些常见的Apple客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-333578 常见 Apple 问题的列表)
GetHuman-333578:“ Update account information”是我尝试使用to call的原因。
GetHuman-333578对Apple客户服务的评价
GetHuman:那么,您如何总结GetHuman的Apple客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-333578:Called two times trying to get my ITouch to connect to wireless home network (turns out I had to buy a new router than it worked fine). Had no problems understanding them and they were honest in admitting they weren't sure what the problem was. The second tech guy recommended getting a newer router as mine was probably at least * years old and I could connect to other hotspots just not mine at home.
GetHuman:让我们量化一下您与Apple联系的经验。在1到5的范围内,如何轻松解决Apple问题?
GetHuman-333578:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-333578:在沟通方面,我会给他们五分之三的five。
GetHuman:Apple快速有效地解决问题的能力又如何呢?
GetHuman-333578:为此,我要说出五分之二的two。
GetHuman:最后-对其他Apple客户有何建议?
GetHuman-333578:在一天中的早些时候或深夜给他们打电话。不要忘记Apple可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-333578在October 24th, 2017发生的Apple客户服务问题中得到了一些有用的反馈和措辞。