Anthem Blue Cross CA: The employees are not helpful, nor knowledgeabl...
GetHuman用户~Not a happy customer来自November 4th, 2017的Anthem Blue Cross CA条客户评论
~Not a happy customer案的背景
GetHuman：~Not a happy customer-您能告诉我们其他Anthem Blue Cross CA个客户何时提起诉讼吗？
~Not a happy customer：Yes I can。在October 27th上是late at night。
GetHuman：您是否接触到Anthem Blue Cross CA，如果可以，怎么做？
GetHuman：这些常见的Anthem Blue Cross CA客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Not a happy customer 常见 Anthem Blue Cross CA 问题的列表）
~Not a happy customer：“ Get insurance”是我尝试使用to call的原因。
~Not a happy customer对Anthem Blue Cross CA客户服务的评价
GetHuman：那么，您如何总结GetHuman的Anthem Blue Cross CA客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Not a happy customer：The employees are not helpful, nor knowledgeable. It takes several phone calls or an extremely long wait time to get what I need taken care of. They never log notes about my calls, and nobody seems to ever have any information, so I continue to get transferred from one department to the next or stay on hold (e.g. over ** minutes straight at one time). Of course this only discourages and frustrates members more. I have continued to be extremely displeased with the quality of service I have received. Not to mention the insurance plans they offer are extremely expensive for the lack of services they cover and*or what is paid out of pocket, in addition to the monthly fees. I will not consider Anthem for my insurance coverage in the future, especially for independent insurance.
GetHuman：让我们量化一下您与Anthem Blue Cross CA联系的经验。在1到5的范围内，如何轻松解决Anthem Blue Cross CA问题？
~Not a happy customer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Not a happy customer：在沟通方面，我会给他们五分之三的five。
GetHuman：Anthem Blue Cross CA快速有效地解决问题的能力又如何呢？
~Not a happy customer：为此，我要说出五分之二的one。
GetHuman：最后-对其他Anthem Blue Cross CA客户有何建议？
~Not a happy customer：在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross CA可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Not a happy customer在October 27th, 2017发生的Anthem Blue Cross CA客户服务问题中得到了一些有用的反馈和措辞。