Anthem Blue Cross CA: I really didn't get to speak with anyone. Actu...
GetHuman用户~Sharon Trafford来自October 29th, 2017的Anthem Blue Cross CA条客户评论
~Sharon Trafford案的背景
GetHuman：~Sharon Trafford-您能告诉我们其他Anthem Blue Cross CA个客户何时提起诉讼吗？
~Sharon Trafford：Yup。在October 20th上是morning。
GetHuman：您是否接触到Anthem Blue Cross CA，如果可以，怎么做？
GetHuman：这些常见的Anthem Blue Cross CA客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sharon Trafford 常见 Anthem Blue Cross CA 问题的列表）
~Sharon Trafford：“ Update account information”是我尝试使用to call的原因。
~Sharon Trafford对Anthem Blue Cross CA客户服务的评价
GetHuman：那么，您如何总结GetHuman的Anthem Blue Cross CA客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sharon Trafford：I really didn't get to speak with anyone. Actually my company selected another provider this year and I have six claims that I submitted, on the proper forms, everything in order in November of ****, anthem came back and implied that perhaps I had an accident at work. I filled out that form and I have never heard from them again. I attempted to reach a live person today and apparently claims of this nature are being set aside. I am ill and the claims total $****.**. I paid my premiums and did what I was supposed to do. Anthem dropped the ball. Shame on you
GetHuman：让我们量化一下您与Anthem Blue Cross CA联系的经验。在1到5的范围内，如何轻松解决Anthem Blue Cross CA问题？
~Sharon Trafford：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sharon Trafford：在沟通方面，我会给他们五分之三的four。
GetHuman：Anthem Blue Cross CA快速有效地解决问题的能力又如何呢？
~Sharon Trafford：为此，我要说出五分之二的one。
GetHuman：最后-对其他Anthem Blue Cross CA客户有何建议？
~Sharon Trafford：在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross CA可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sharon Trafford在October 20th, 2017发生的Anthem Blue Cross CA客户服务问题中得到了一些有用的反馈和措辞。