Anthem Blue Cross CA: Called this number to cancel my policy. The fir...
GetHuman用户~UCStudent来自November 20., 2017的Anthem Blue Cross CA条客户评论
~UCStudent案的背景
GetHuman：~UCStudent-您能告诉我们其他Anthem Blue Cross CA个客户何时提起诉讼吗？
~UCStudent：Yes。在November 17.上是middle of the night。
GetHuman：您是否接触到Anthem Blue Cross CA，如果可以，怎么做？
GetHuman：这些常见的Anthem Blue Cross CA客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~UCStudent 常见 Anthem Blue Cross CA 问题的列表）
~UCStudent：“ Update account information”是我尝试使用to call的原因。
~UCStudent对Anthem Blue Cross CA客户服务的评价
GetHuman：那么，您如何总结GetHuman的Anthem Blue Cross CA客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~UCStudent：Called this number to cancel my policy. The first associate picked up within *mins and I explained that I was canceling since I'm already with my school's health insurance (which is also anthem) so I didn't want to be paying for two separate insurances. I got transferred though, and I pressed * to go to the "explore more plan options" where another associate who was very friendly and helpful directed me to the correct department (I think it was called the anthem*health advising department) where a third associate who quickly helped me cancel my policy effective two days later! Thanks man!
GetHuman：让我们量化一下您与Anthem Blue Cross CA联系的经验。在1到5的范围内，如何轻松解决Anthem Blue Cross CA问题？
~UCStudent：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~UCStudent：在沟通方面，我会给他们五分之三的two。
GetHuman：Anthem Blue Cross CA快速有效地解决问题的能力又如何呢？
~UCStudent：为此，我要说出五分之二的three。
GetHuman：最后-对其他Anthem Blue Cross CA客户有何建议？
~UCStudent：在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross CA可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~UCStudent在November 17., 2017发生的Anthem Blue Cross CA客户服务问题中得到了一些有用的反馈和措辞。