Anthem Blue Cross CA: After being on hold the first time for ** mins...
GetHuman用户~Lou来自November 19th, 2017的Anthem Blue Cross CA条客户评论
~Lou案的背景
GetHuman:~Lou-您能告诉我们其他Anthem Blue Cross CA个客户何时提起诉讼吗?
~Lou:Yup。在November 18th上是evening。
GetHuman:您是否接触到Anthem Blue Cross CA,如果可以,怎么做?
GetHuman:这些常见的Anthem Blue Cross CA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lou 常见 Anthem Blue Cross CA 问题的列表)
~Lou:“ Coverage question”是我尝试使用to call的原因。
~Lou对Anthem Blue Cross CA客户服务的评价
GetHuman:那么,您如何总结GetHuman的Anthem Blue Cross CA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lou:After being on hold the first time for ** mins I suddenly got a busy signal tone. So I have to hang up and try again. Call number two: on hold for *hr ** mins after being told the avg. wait time was **mins. BS! I couldn't wait any longer so I hung up. Call number *: on hold for *hr and * mins before I gave up again. These were my exact call times from my phones recent calls history. At my wits end! I refuse to call anymore so I tried the "We'll call you" option online. Surprise, surprise. Been over a week and still no call. Don't know what else to do b*c I can't email them b*c they suppose ably don't have a customer service email! ?$&@!?@*%. Yup.
GetHuman:让我们量化一下您与Anthem Blue Cross CA联系的经验。在1到5的范围内,如何轻松解决Anthem Blue Cross CA问题?
~Lou:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lou:在沟通方面,我会给他们五分之三的five。
GetHuman:Anthem Blue Cross CA快速有效地解决问题的能力又如何呢?
~Lou:为此,我要说出五分之二的four。
GetHuman:最后-对其他Anthem Blue Cross CA客户有何建议?
~Lou:在一天中的早些时候或深夜给他们打电话。不要忘记Anthem Blue Cross CA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lou在November 18th, 2017发生的Anthem Blue Cross CA客户服务问题中得到了一些有用的反馈和措辞。