Anaheim Public Utilities: I move away from Anaheim September **, **** and...
GetHuman用户~Sue来自novembre 13, 2017的Anaheim Public Utilities条客户评论
~Sue案的背景
GetHuman：~Sue-您能告诉我们其他Anaheim Public Utilities个客户何时提起诉讼吗？
~Sue：Yeah。在novembre 7上是afternoon。
GetHuman：您是否接触到Anaheim Public Utilities，如果可以，怎么做？
GetHuman：这些常见的Anaheim Public Utilities客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sue 常见 Anaheim Public Utilities 问题的列表）
~Sue：“ Setup service”是我尝试使用to call的原因。
~Sue对Anaheim Public Utilities客户服务的评价
GetHuman：那么，您如何总结GetHuman的Anaheim Public Utilities客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sue：I move away from Anaheim September **, **** and called to cancel my account the same day. From what I understood that when I cancel my account and ask them to stop electricity of my apartment, it means all of my record with them is cancel.*October *, **** I receive a bill of $*** from them, and go online to make a one time payment. October *, ****, they charge me a recurring fee of $*** again!*A few points that I can't understand:**. Aren't they suppose to check to see if I already make the payment before they charge me a recurring fee again?**. When I cancel my account, doesn't it means that I also cancel the recurring payment?*When I called in October **th, **** to speak with the representative, she said there is no way to reverse the charges and I have to wait two weeks to get a check if I wanted a refund.*October **, ****, I called again, they say another two weeks.*November **, ****, I still not receive my check, then I called again, this time they say the check will be mail out N
GetHuman：让我们量化一下您与Anaheim Public Utilities联系的经验。在1到5的范围内，如何轻松解决Anaheim Public Utilities问题？
~Sue：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sue：在沟通方面，我会给他们五分之三的five。
GetHuman：Anaheim Public Utilities快速有效地解决问题的能力又如何呢？
~Sue：为此，我要说出五分之二的five。
GetHuman：最后-对其他Anaheim Public Utilities客户有何建议？
~Sue：在一天中的早些时候或深夜给他们打电话。不要忘记Anaheim Public Utilities可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sue在novembre 7, 2017发生的Anaheim Public Utilities客户服务问题中得到了一些有用的反馈和措辞。