Amtrak: I tried to reserve a ticket for a combined bus...
GetHuman用户~Traveller来自November 2., 2017的Amtrak条客户评论
~Traveller案的背景
GetHuman：~Traveller-您能告诉我们其他Amtrak个客户何时提起诉讼吗？
~Traveller：Yup。在Oktober 28.上是middle of the night。
GetHuman：您是否接触到Amtrak，如果可以，怎么做？
~Traveller：我使用了我在GetHuman Amtrak客户电话号码页面上找到的800-872-7245号码：Amtrak客户服务电话号码 GetHuman：这些常见的Amtrak客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Traveller 常见 Amtrak 问题的列表）
~Traveller：“ Change booking”是我尝试使用to call的原因。
~Traveller对Amtrak客户服务的评价
GetHuman：那么，您如何总结GetHuman的Amtrak客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Traveller：I tried to reserve a ticket for a combined bus*train trip from Madison WI to Indianapolis IN. The schedule came up without a problem on the web site, but when I tried to book it (departure being in * hours) the web site said that it is too close to departure and I need to call an agent. Fair enough. I called Amtrak and gave all the information to the automated attendant, who hung up on me at the end. With the help of gethuman.com I actually got a number that connected me directly to Antonio. Yeah! but my excitement was short lived. Antonio told me that he can only take a reservation for the train portion. I would have to call the bus company directly. I pointed out that the website itinerary showed the entire route as being bookable to Amtrak. He responded that this was the website, when I talk to a live person they can't do that. He gave me the phone number of the bus station. By now I had *.* hrs left, and I frantically tried to call the bus company. My call (at **.**am) was greeted
GetHuman：让我们量化一下您与Amtrak联系的经验。在1到5的范围内，如何轻松解决Amtrak问题？
~Traveller：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Traveller：在沟通方面，我会给他们五分之三的two。
GetHuman：Amtrak快速有效地解决问题的能力又如何呢？
~Traveller：为此，我要说出五分之二的five。
GetHuman：最后-对其他Amtrak客户有何建议？
~Traveller：在一天中的早些时候或深夜给他们打电话。不要忘记Amtrak可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Traveller在Oktober 28., 2017发生的Amtrak客户服务问题中得到了一些有用的反馈和措辞。