Amerihealth Insurance: Last week, I called several times to find out i...
GetHuman用户~Ed from NJ来自November 20th, 2017的Amerihealth Insurance条客户评论
~Ed from NJ案的背景
GetHuman:~Ed from NJ-您能告诉我们其他Amerihealth Insurance个客户何时提起诉讼吗?
~Ed from NJ:Yeah。在November 10th上是late at night。
GetHuman:您是否接触到Amerihealth Insurance,如果可以,怎么做?
GetHuman:这些常见的Amerihealth Insurance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ed from NJ 常见 Amerihealth Insurance 问题的列表)
~Ed from NJ:“ Get insurance”是我尝试使用to call的原因。
~Ed from NJ对Amerihealth Insurance客户服务的评价
GetHuman:那么,您如何总结GetHuman的Amerihealth Insurance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ed from NJ:Last week, I called several times to find out if I needed a pre-certification or referral for a Bone Density test. The first two times I was on hold for over an hour and eventually gave up. Finally, the third time I was able to speak with a customer service rep and was given the information that I needed, but this should have been provided online at the website. The website has many links that don't provide basic answers. I am a new customer and not impressed.
GetHuman:让我们量化一下您与Amerihealth Insurance联系的经验。在1到5的范围内,如何轻松解决Amerihealth Insurance问题?
~Ed from NJ:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ed from NJ:在沟通方面,我会给他们五分之三的one。
GetHuman:Amerihealth Insurance快速有效地解决问题的能力又如何呢?
~Ed from NJ:为此,我要说出五分之二的one。
GetHuman:最后-对其他Amerihealth Insurance客户有何建议?
~Ed from NJ:在一天中的早些时候或深夜给他们打电话。不要忘记Amerihealth Insurance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ed from NJ在November 10th, 2017发生的Amerihealth Insurance客户服务问题中得到了一些有用的反馈和措辞。