American Home Shield: We got the AHS with our new house and it has be...
GetHuman用户~Laura来自noviembre 16º, 2017的American Home Shield条客户评论
~Laura案的背景
GetHuman:~Laura-您能告诉我们其他American Home Shield个客户何时提起诉讼吗?
~Laura:Yeah。在noviembre 15º上是middle of the night。
GetHuman:您是否接触到American Home Shield,如果可以,怎么做?
GetHuman:这些常见的American Home Shield客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Laura 常见 American Home Shield 问题的列表)
~Laura:“ Complaint”是我尝试使用to call的原因。
~Laura对American Home Shield客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Home Shield客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Laura:We got the AHS with our new house and it has been a horrible service. Our dishwasher broke * months after we moved in. When you call, it's contracted out to a local repair man. The repair service is SO unresponsive. They only work **-* M-W in our area. They have been out * times and our dishwasher is still broken. The second time he was out, he said he fixed it, but must not have checked on anything. It was still broken. The third time, he was there for ** minutes and said he'd have to order another part and be back in a week. Then nhey took * weeks to order a part! Ridiculous! And they don't call to tell you its in - they wait for you to call and ask why its taking so long. AHS has been so unresponsive, they have sent us * notices that they closed the file! Unbelievable. They don't have a clue what's going on. When I asked to speak to a supervisor, it took them * business days to call me. The supervisor was a waste - he just said I would have to be home to let the repairman in between
GetHuman:让我们量化一下您与American Home Shield联系的经验。在1到5的范围内,如何轻松解决American Home Shield问题?
~Laura:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Laura:在沟通方面,我会给他们五分之三的five。
GetHuman:American Home Shield快速有效地解决问题的能力又如何呢?
~Laura:为此,我要说出五分之二的four。
GetHuman:最后-对其他American Home Shield客户有何建议?
~Laura:在一天中的早些时候或深夜给他们打电话。不要忘记American Home Shield可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Laura在noviembre 15º, 2017发生的American Home Shield客户服务问题中得到了一些有用的反馈和措辞。