American Express: I'm a customer of amex thru *xxxxx* Corporation...
GetHuman用户GetHuman-177835来自November 1st, 2017的American Express条客户评论
GetHuman-177835案的背景
GetHuman:GetHuman-177835-您能告诉我们其他American Express个客户何时提起诉讼吗?
GetHuman-177835:Yes I can。在October 30th上是morning。
GetHuman:您是否接触到American Express,如果可以,怎么做?
GetHuman:这些常见的American Express客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-177835 常见 American Express 问题的列表)
GetHuman-177835:“ Question”是我尝试使用to call的原因。
GetHuman-177835对American Express客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Express客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-177835:I'm a customer of amex thru *xxxxx* Corporation. I'd like to share with you my experience with your customer service team. *First: ** days earlier, a gentleman from your recovery team (I'm said) wakes me up during my sleep hours (I primarily work during US hours) and informs me about a payment due against my charge.*I ask the said person to get in touch with my expense team as I'm not aware about the charge and call me back later.*Second: I haven't received a callback *Third: on my way to process a transaction I come to understand my card does not work.*Fourth: I reach out to your customer service team and the gentleman assures me of a callback within **hrs (note-i called in at **ish)*Fourth: again, no callback received*Fifth: I reach out today and the first person (I believe Sourabh) sees no problem with a failed callback and therefore I request for a supervisor, which he kindly obliges by placing me on hold for good *mins w*o informing me. Once from hold I'm transferred back to recov
GetHuman:让我们量化一下您与American Express联系的经验。在1到5的范围内,如何轻松解决American Express问题?
GetHuman-177835:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-177835:在沟通方面,我会给他们五分之三的two。
GetHuman:American Express快速有效地解决问题的能力又如何呢?
GetHuman-177835:为此,我要说出五分之二的three。
GetHuman:最后-对其他American Express客户有何建议?
GetHuman-177835:在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-177835在October 30th, 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。