American Express: *.* out of * stars Amex has become a third rate...
GetHuman用户GetHuman-216520来自November 20, 2017的American Express条客户评论
GetHuman-216520案的背景
GetHuman：GetHuman-216520-您能告诉我们其他American Express个客户何时提起诉讼吗？
GetHuman-216520：Yes I can。在November 13上是middle of the night。
GetHuman：您是否接触到American Express，如果可以，怎么做？
GetHuman：这些常见的American Express客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-216520 常见 American Express 问题的列表）
GetHuman-216520：“ Make a purchase”是我尝试使用to call的原因。
GetHuman-216520对American Express客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Express客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-216520：*.* out of * stars Amex has become a third rate credit provider, January **, *****By J. Kelso (Seattle) *(REAL NAME) *This review is from: SimplyCash**** Business Card from American Express OPEN (Financial Product)*I have been a holder of American express cards for nearly * decades. Amex once provided excellent customer service for card holders, they no longer do. The original business model was to provide excellent service for a small number of reliable (and higher income) customers for a fee. Now they are just another crappy credit card company. After ** years of on time payments they raised the interest rate on one of my cards to **% !!!!!!!!!!!!*This was because I made a payment one day late on a card. In the past the understanding was that as long as you continued to make timely payments (within a few days) there would be no consequence. In fact, no credit card company that I know of considers your payment late for penalty purposes until you are ** days late, which I have NEVER
GetHuman：让我们量化一下您与American Express联系的经验。在1到5的范围内，如何轻松解决American Express问题？
GetHuman-216520：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-216520：在沟通方面，我会给他们五分之三的one。
GetHuman：American Express快速有效地解决问题的能力又如何呢？
GetHuman-216520：为此，我要说出五分之二的two。
GetHuman：最后-对其他American Express客户有何建议？
GetHuman-216520：在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-216520在November 13, 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。