American Education Services: This is my husbands loan who is currently deplo...
GetHuman用户GetHuman-139092来自November 13., 2017的American Education Services条客户评论
GetHuman-139092案的背景
GetHuman：GetHuman-139092-您能告诉我们其他American Education Services个客户何时提起诉讼吗？
GetHuman-139092：Yeah。在November 11.上是middle of the night。
GetHuman：您是否接触到American Education Services，如果可以，怎么做？
GetHuman：这些常见的American Education Services客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-139092 常见 American Education Services 问题的列表）
GetHuman-139092：“ Update account information”是我尝试使用to call的原因。
GetHuman-139092对American Education Services客户服务的评价
GetHuman：那么，您如何总结GetHuman的American Education Services客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-139092：This is my husbands loan who is currently deployed. I have POA and have called in the past and never had a problem. Called today to confirm payment after my spouse (who I don't speak with often enough) told me he got an late email. The lady (Jen) was rude telling me she didn't have my POA on file and I would have to go through my husband before she would even verify our monthly payment. The correct answer, Jen, would have been to apologize that our POA was suddenly not showing up and let me know how to get it back in the system. Very poor and rude service.
GetHuman：让我们量化一下您与American Education Services联系的经验。在1到5的范围内，如何轻松解决American Education Services问题？
GetHuman-139092：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-139092：在沟通方面，我会给他们五分之三的two。
GetHuman：American Education Services快速有效地解决问题的能力又如何呢？
GetHuman-139092：为此，我要说出五分之二的five。
GetHuman：最后-对其他American Education Services客户有何建议？
GetHuman-139092：在一天中的早些时候或深夜给他们打电话。不要忘记American Education Services可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-139092在November 11., 2017发生的American Education Services客户服务问题中得到了一些有用的反馈和措辞。